Terms of Service

By creating an account, completing a purchase, or tapping an ohmystamp NFC stamp at a participating shop, you agree to these Terms of Service. If you do not agree, please do not use the service.

ohmystamp is a tap-to-stamp loyalty platform. Merchants subscribe to a plan and receive a physical NFC stamp and a per-shop web page. Their customers tap the NFC stamp at the counter, register a name and phone number, and accumulate loyalty stamps that may be redeemed at that merchant according to the merchant's own reward rules. ohmystamp is operated in Canada.

• You must be at least 18 years old, or the age of majority in your jurisdiction.
• Merchants must operate a legitimate business and provide accurate information at sign-up.
• You agree to use the service only for lawful purposes.

Merchants sign in with a password or Google. Loyalty customers sign in with Google or an email sign-in link, with no password. You are responsible for keeping your account credentials confidential and for all activity under your account. Notify us promptly at support@ohmystamp.com if you suspect unauthorized access.

• Subscription fees are billed in advance through Stripe in Canadian dollars (CAD) at the rate displayed on the pricing page at the time of purchase.
• Plans. You can pay monthly (CA$20) or yearly (CA$200, paid once). Your billing date is the date of your first payment.
• Yearly plan. A yearly plan is paid in full at the start. It is not refundable. If you cancel, you keep the service until the end of the year you paid for. The next year does not start.
• Cancelling. You can cancel at any time from your dashboard. Your service ends on the last day of your current billing period. There is no extra charge, no partial refund and no pro-rated credit. You can undo the cancellation at any time before that day.
• What happens on the end date. On the end date we delete your customers' stamp data at your shop. Download your customer list before that day. We keep your shop account and settings for 3 months in case you come back. You can choose to delete the account at once instead.
• Coming back. If you paid 12 or more monthly fees (a yearly plan counts as 12) and you reactivate your kept account within 3 months, your first month back is free. If you chose to delete the account at once, or more than 3 months have passed, you sign up again as a new shop with no free month.
• Failed payments. If a payment fails, Stripe retries it for up to a month and your service continues. If it still fails, your shop is paused. We email you with a date. If we receive no payment by that date, we close the account as described above.
• Promotional pricing or discount codes are subject to their stated terms and may be withdrawn or modified for future periods.

After successful payment, we ship the NFC stamp to the address provided. Shipping is included in the subscription fee for standard delivery within Canada. The stamp remains the property of the merchant once received, but the underlying credentials encoded on it remain bound to the merchant's ohmystamp account.

You agree not to:

• Use the service for fraudulent or unlawful loyalty schemes
• Misrepresent another person or business
• Attempt to bypass, reverse-engineer, or attack the service or its security controls
• Use automated means to issue stamps without legitimate customer interaction
• Resell, sublicense, or repackage the service without our written consent
• Use the service to harass, abuse, or harm others

Merchants are responsible for honoring their stated reward rules, complying with consumer protection laws applicable to their business, and providing accurate information to their loyalty customers.

ohmystamp and related marks are the property of their respective owners. The service, including its software, design, and content created by us, is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the service per these Terms.

We strive to keep the service available, but we do not guarantee uninterrupted availability. The service is provided on an "as is" and "as available" basis. Planned maintenance and occasional outages may occur.

You may stop using the service at any time. Merchants cancel from their dashboard; see Section 5 for the end date and what happens then. We may suspend or terminate accounts that violate these Terms, with notice where practicable. Upon termination, your right to use the service ends; data retention follows our Privacy Policy.

To the maximum extent permitted by law, ohmystamp is provided without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our total liability for any claim arising out of or related to the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data.

Merchants agree to indemnify and hold harmless ohmystamp from claims arising out of their use of the service in violation of these Terms, their failure to honor stated reward rules, or their handling of customer information outside what is necessary for the loyalty program.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in that province, without regard to conflict-of-law principles. Any dispute will be resolved by the courts located in Toronto, Ontario, unless mandatory consumer protection laws of your jurisdiction provide otherwise.

Any dispute about stamps or rewards after a deletion is handled under the shop's own policy; ohmystamp does not reinstate records.

We may update these Terms from time to time. If changes are material, we will notify active users by email or in-app notice before the changes take effect. Continued use of the service after changes take effect constitutes acceptance.

Questions or notices: support@ohmystamp.com.